Shipping policy

Thank you for shopping with Fluffelle. We are committed to delivering your order safely, efficiently, and with complete transparency. Please review our shipping policy before placing an order.

Worldwide Free Shipping

We are pleased to offer FREE shipping on all orders worldwide. There is no minimum purchase requirement, and every order includes careful packaging to help ensure your items arrive in excellent condition.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

During busy shopping seasons or promotional events, processing times may be slightly longer. We appreciate your patience and understanding.

Estimated Delivery Time

Our standard delivery time is approximately:

7–14 business days for most destinations.

Please note that shipping estimates are not guaranteed and may vary depending on your location, customs clearance, weather conditions, carrier operations, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information whenever available.

Tracking updates may take a few days to appear after the package has been dispatched.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their local authorities unless otherwise specified.

Customs procedures may occasionally extend delivery times.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

Fluffelle is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.