Contact information

At Fluffelle, we believe that excellent customer service is just as important as offering quality products. Our dedicated support team is always ready to assist with your questions, concerns, and shopping experience.

Whether you need help before placing an order or require assistance after your purchase, we encourage you to reach out to us.

Customer Support

Website: Fluffelle.quest

Email: support@fluffelle.quest

Phone: +1 (250) 862-2728

Business Address

21-845 Jones St, Kelowna, BC V1Y 2S6, Canada

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (Pacific Time)

We aim to respond to all customer inquiries within 24 business hours. During weekends, holidays, or peak shopping periods, response times may be slightly longer.

For faster assistance, please include your order number and any relevant information when contacting our support team.

We sincerely appreciate your trust in Fluffelle and look forward to assisting you whenever you need us.